Shipping Guide
How long until my order ships?
All Raiders Shop orders will be packed and dispatched within 1-5 business days of you ordering.
Express post orders are packed and shipped within 1-3 business days and standard post items are packed and shipped in 3-5 business days. We try to get orders out as quickly as possible, and where we can, we try to beat the 3-5 day period!
Once shipped your item can take up to 8 days to arrive depending on destination, for more up to date information please visit the Australia Post website https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
All packages are dispatched using Australia Post e-parcel services, either standard or express, as selected by the customer.
Raiders Shop does not offer same day or next day shipping guarantees on orders with express post as the chosen shipping method.
*During peak sales times the above guidelines may vary.
Click and Collect Option - Canberra only
You can Click and Collect your items free of charge from the Canberra Raiders Centre at 14 Torrens Street, Braddon. Orders will be ready for pick up within 3-5 business days once your order is confirmed.
The Raiders Centre is open 9am-5pm Monday through Friday excluding public holidays. However you must wait until notification has been sent that your items are ready for collection!
If you wish for someone to collect your order on your behalf, please email shop@raiders.com.au to obtain the relevant information and forms.
International Orders
International orders are sent via standard international service through Australia Post (China, United States, Canada and the United Kingdom). This service is tracked and can take anywhere between 3 and 10 business days to arrive upon dispatch.
Orders to New Zealand are sent through a tracked express service via Australia Post. This service can take anywhere between 2-6 business days to arrive upon dispatch.
International postage costs do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.