Shipping Guide

Shipping Guide

The Canberra Raiders confirmed on Thursday 16 December that a member of the club’s football staff has tested positive for COVID-19. For Club Statement click here.

As a result of the above, the Raiders Centre is currently closed to the General Public. 

All orders received before 5pm Friday 17 December have been posted, however any orders received after this time will not be posted or available for collection until fulfilment of orders recommences on Friday 28 January 2022. 

Raiders Shop will be unstaffed from the 5pm 21/12/2021 until 9am 24/01/2022. 

Current Australia Post Update on Covid -19

Australia post has taken into consideration the current Corona Virus Pandemic issue and how your parcels will be delivered.

You can read more about Australia Post's new delivery methods here.

Australian/Domestic Orders

All packages are dispatched using Australia Post e-parcel service, either standard or express, as selected by the customer. Keep in mind, as mentioned above, all items take 3-5 business days to be packed. From this point, the time frame can vary for each order to arrive to you due to location and potential unforeseen delays. Generally, express items arrive within 3 business days of dispatch, and standard items arrive within 5-8 business days of dispatch.

Click and Collect Orders - Canberra Only

As per above, the Canberra Raiders confirmed on Thursday 16 December that a member of the club’s football staff has tested positive for COVID-19. For Club Statement click here.

As a result of the above, the Raiders Centre is currently closed to the General Public and all Click and Collect orders that were not collected have been posted out via Express Post to meet Australia Post Christmas dispatch timeframes. 

International Orders

International orders are sent via standard international service through Australia Post (China, United States, Canada and the United Kingdom). This service is tracked and can take anywhere between 3 and 10 business days to arrive upon dispatch.

Orders to New Zealand are sent through a tracked express service via Australia Post. This service can take anywhere between 2-6 business days to arrive upon dispatch.

International postage costs do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

https://auspost.com.au/christmas?cid=web:2483017:con:Path2Peak_STM_launch_banner:LK20211022002